Australians are a diverse bunch – but no matter who you are or where you are from, the power of live entertainment has a way of bringing people together. Whether its music, sport, theatre, or beyond, at Ticketmaster we believe that every fan should have equal access to the events they love.
Each event page has an accessibility tab with specific information related to that event. While accessible tickets for most events can be booked through Ticketmaster, many venues have chosen to manage their own accessible ticketing. You can find that information below.
Currently, the best method of obtaining accessible tickets from Ticketmaster is to email us using the email address firstname.lastname@example.org (please include: Event Name, Venue, Show Date and Time, along with your contact details). Where possible this should be done before the event goes onsale to maximise chances of obtaining tickets – as with all ticket sales, quantities are limited and they are allocated on a first-come, first-served basis.
Companion card holders and patrons requiring wheelchair access can, therefore, book through the venue box office directly. Many of our venues also provide accessibility services for those with auditory or visual impairment as well as other communication or learning disorders.
Please see below for all relevant information and contact details.
Ticketmaster Accessible Seating Line
Hearing Loop Performances
Audio Described Performances
Click here to access a printable pdf version of all the information available on this page.
Click here to access the Ticketmaster Customer Support request form
Click here to access the Ticketmaster website.