Music / Ticket Tips

U2 2019 Tour || Top tips for getting tickets

By now you’ve probably heard the news – Irish rockers U2 are making their highly-anticipated return to Australia and New Zealand this November to celebrate the band’s seminal album Joshua Tree. With tickets going on sale in the coming days, here's everything you need to know to give you and your friends the best chance of being there.

Wondering how to get tickets to U2’s long-awaited Australia and New Zealand tour when it arrives later this year?  Get prepared with our top tips – good luck!

U2 Joshua Tree Australia and New Zealand 2019 tour dates:

  • Friday 8 November – Mt Smart Stadium, Auckland New Zealand
  • Saturday 9 November – Mt Smart Stadium, Auckland New Zealand
  • Friday 15 November – Marvel Stadium, Melbourne Australia
  • Wednesday 27 November – Optus Stadium, Perth Australia

Put these Onsale Times in your diary

U2.com Subscribers Presale: Red Hill Group:

Marvel Stadium, VIC – Tuesday 4 June 9am (local time) until Thursday 6 June 5pm (local time)
Mt Smart Stadium, NZ – Tuesday 4 June 10am (local time) until Thursday 6 June 5pm (local time)
Optus Stadium, WA – Tuesday 4 June 10am (local time) until Thursday 6 June 5pm (local time)

U2.com Subscribers Presale: Wires Group:

Marvel Stadium, VIC – Tuesday 4 June 1pm (local time) until Thursday 6 June 5pm (local time)
Mt Smart Stadium, NZ – Tuesday 4 June 2pm (local time) until Thursday 6 June 5pm (local time)
Optus Stadium, WA – Tuesday 4 June 2pm (local time) until Thursday 6 June 5pm (local time)

Live Nation Presales:

Marvel Stadium, VIC – Thursday 6 June 1pm (local time) until Sunday 9 June 5pm (local time)
Mt Smart Stadium, NZ – Thursday 6 June 2pm (local time) until Sunday 9 June 5pm (local time)
Optus Stadium, WA – Thursday 6 June 2pm (local time) until Sunday 9 June 5pm (local time)

General Public Onsale:

Marvel Stadium, VIC – Tuesday 11 June 1pm (local time)
Mt Smart Stadium, NZ – Tuesday 11 June 2pm (local time)
Optus Stadium, WA – Tuesday 11 June 2pm (local time)

General Admission tickets are digital only

In a first for any artist performing in New Zealand and Australia, and to ensure fans have the best access, floor tickets for all of U2’s Australian and New Zealand shows will be digital.

Not only does this improve your experience getting into the venue on show day, digital-only tickets also means less scalping, safer and easier transfer to friends, and a better environmental outcome with less waste.

**Please note, while paper and print-at-home tickets are NOT available for general admission ticket holders, they are still available in seated areas.

**General Admission tickets will not be available to purchase through Ticketmaster’s call centre or outlets.

For more information on accessing your Mobile tickets, head here.

Check out the ticket prices

OPTUS STADIUM

Standard Tickets 
Category 1 Reserved – $371.88
Category 2 Reserved – $269.43
Category 3 Reserved – $198.06
Category 4 Floor Standing – $131.64
Category 5 Reserved – $66.07

Collector Tickets:
Category 1 Reserved – $382.07
Category 2 Reserved – $279.62
Category 3 Reserved – $208.26
Category 5 Reserved – $76.26

VIP Packages:
Red Zone – $513.59
VIP Party Experience – $832.10
VIP Hot Seat Gold – $567.03
VIP Hot Seat Silver – $465.60

Collector Tickets:
VIP Party Experience – $842.29
VIP Hot Seat Gold – $577.22
VIP Hot Seat Silver – $475.79

MARVEL STADIUM

Standard Tickets
Reserved Seating:
Category One: $366.80
Category Two: $264.34
Category Three: $192.98
Category Four General Admission Standing: $131.53
Category Five: $60.96

Collector Tickets:
Category One: $377.00
Category Two: $274.54
Category Three: $203.17
Category Five: $71.16

VIP Packages:
VIP Red Zone: $508.51
VIP Party Experience: $825.47
VIP Hot Seat (Gold): $560.40
VIP Hot Seat (Silver): $457.94

Collector Tickets:
VIP Party Experience: $835.67
VIP Hot Seat (Gold): $570.60
VIP Hot Seat (Silver): $468.14

MT SMART STADIUM

Standard Tickets 
Category 1: $370.18
Category 2: $267.37
Category 3: $195.76
Category 4 General Admission: $125.38
Category 5: $63.28

Collector Ticket:
Category 1: $380.41
Category 2: $277.60
Category 3: $205.99
Category 5: $73.51

VIP Packages:
VIP Red Zone (General Admission): $512.38
VIP Party Experience: $830.43
VIP Hot Seat Gold: $564.45
VIP Hot Seat Silver: $461.64 C

Collector Ticket:
VIP Party Experience: $840.66
VIP Hot Seat Gold: $574.68
VIP Hot Seat Silver: $471.87

** General Admission tickets are available via digital only
**Collector tickets are not eligible for General Admission entry. Collector Tickets are not available to those without a valid Australian address. You must provide an Australian postal address to receive Collector Tickets. The exception to this is the VIP Party Experience which can be collected from the Venue on event day.

U2 Subscriber Information

There are two groups of subscribers taking part in the Subscribers Presale and the email the customer receives with their presale code indicates which group they are in.

‘Red Hill Group’ of longtime subscribers (those who were current, paid-up subscribers on Friday31 May 2019 6AM AEST/ 5AM KST have access from the first window of the presale. Their unique presale access code will have a prefix of U2JT9A.

‘Wires Group’, who joined as new subscribers or upgraded an expired account after Friday31 May 2019 6AM AEST / 5AM KST can enter from the second window of the presale. Their unique presale access code will have a prefix of U2JT9B.

For customer questions related to U2.com subscription contact the U2.com customer service team here www.u2.com/help.

Get to know Platinum Tickets

A ticket only option for in-demand areas and views in the house, available at market-driven prices.

Platinum Tickets are in demand tickets to concerts and other events made available by artists and event organisers through Ticketmaster. They give fans fair and safe access to in-demand seats at market-driven prices (adjusting prices according to supply and demand). Platinum tickets are ticket-only purchases, and prices are subject to change at any time.

There will be ticket limits

We anticipate this tour is going to be extremely popular, so a ticket limit has been put in place per transaction:

For the first day of general public onsales there will be an 8-ticket limit per transaction

  • U2.com Subscribers Presales – Ticket Limit of 4 (four) per code.
  • Live Nation Presales – Ticket Limit of 4 (four) per person.
  • (Red) Zone Package – Ticket Limit of 4 (four) per person.
  • General Public Onsale – Ticket Limit of 8 (eight) per person.

There will be a ticket-delivery delay

For some events, the printing and postage of tickets are delayed, either at the request of the promoters or due to circumstances beyond our control. This means that tickets will not be mailed to you, will not be available for outlet collection, and will not be available for printing or viewing online until a set date. All digital tickets (including Print-At-Home) will be delivered via your Ticketmaster account found at Ticketmaster.com.au.

Ticket Printing Delay Information:

  • All Hard Tickets will be delayed until the day of General Public Onsale (Tuesday 11 June).
  • All Collector Tickets will be dispatched a month prior to the event.
  • All Mobile & Print-At-Home tickets will be delayed until 72 hours prior to event day.

Make sure you have a My Ticketmaster account

Get the basics covered before tickets go on sale by logging in and checking your Ticketmaster account ahead of time. If you don’t have a Ticketmaster Account then make sure you sign up in advance – Ticketmaster.com.au. In your account, add your favourite acts and events to your ‘Favourites’ and you’ll get alerts and email reminders before every onsale.

Sign in ahead of time

Remember to triple check your passwords, delivery address, and billing information are all filled in correctly in advance, that way you’re not facing any last-minute account updates when trying to process your order.

Get online at home

Or work (we won’t tell). Shared public wifi networks can slow you down when speed is what you need.

Sign up to all the presales

Many fan clubs, promoters, venues, and sponsors/companies give fans the chance to get live event tickets before the general public. Every event is different, so make sure you check what perks you’re eligible for and sign up for anything well ahead of time. They may begin and end at different times, so to be one of the first people with a chance at getting tickets make sure you do your research. You can find all the presale information here.

Use more than one device

Two fans are better than one – pass a friend your tablet or phone. Use your phone and your laptop at the same time. Use your phone and someone else’s phone. But make sure you don’t use more than one browser (or browser tab) on each device. We’ll think you’re a bot and cancel your tickets – and after all the hard work you’ve gone to, that’s the last thing we want to happen.

Don’t hit the refresh button

Stick to one window when you’re processing your ticket order and please don’t hit the refresh button. If you do that, you’ll likely end up losing your place in the queue, and as frustrating as it can be, patience is key when trying to buy tickets. Ticketmaster’s sophisticated systems are designed to manage and process ticket purchases as quickly as possible. The queuing system that appears on your screen is doing all the hard work for you and will place you at the front of the line as soon as possible.

Please note, if you see a ‘no tickets available’ message when attempting to purchase tickets, this means there are no tickets available within your search restrictions.

Keep an eye on the clock

There will be a time limit applied to all transactions as they’re progressed through the ticket purchasing stages. Remember to keep an eye on the timer on your screen and move through the processing pages as quickly as possible (this is even easier when you’ve completed the account set-up stage we mentioned above).

Keep your options open with ‘Best available’

Save time by searching “Best Available,” which scans all sections fast – it’s quicker than searching sections one at a time.

Keep checking back

Keep checking back several hours after the onsale to see if the event provider has added more shows, as well as a week to a few hours before the show when event providers sometimes release additional seats.

Follow Ticketmaster’s social media accounts on Facebook, Twitter and Instagram for constant updates and even more onsale reminders.

Consider taking a road trip

Head to a nearby city where tickets for a super popular show may be easier to get. On Ticketmaster.com.au click “Change Location” under your city (top, right of the page) and look around for events nearby.

Remember: there are a lot of fans

We’re expecting this to be a very popular event. When a popular event goes on sale there are literally hundreds and sometimes thousands of customers simultaneously attempting to purchase tickets across all distribution channels. Tickets are sold as long as seats are available, and when an act is as popular as U2, sometimes they go very quickly.

Be sure to follow the above tips to ensure you have the best chance of snapping up some tickets.

U2 will bring their Joshua Tree tour to Australia in November 2019. For more information on pre-sale and onsale dates and times, head to ticketmaster.com.au/U2.

U2

Joshua Tree Australia 2019

  • Marvel Stadium, Melbourne Australia
  • Optus Stadium, Perth Australia

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