Music / Accessibility

We’re teaming up with Dylan Alcott & Get Skilled Access to make live accessible

We're making changes, and we want you to come along with us.

We believe every fan has the right to equal access of live entertainment and that’s why Ticketmaster and Live Nation are teaming up with Dylan Alcott OAM and his organisation Get Skilled Access to improve accessibility and set new standards across the live event industry.

You’re probably familiar with Dylan Alcott – not only is he a three-time Paralympic gold medalist, eight-time wheelchair tennis grand slam winner and disability advocate, but he also loves live entertainment. You might’ve spotted him at a music festival or a footy match – and now he is working with us to make sure that everyone – no matter their accessibility needs – has the same access to enjoy live entertainment all year round.

In a joint statement, Roger Field CEO of Live Nation Australasia and Maria O’Connor, Managing Director of Ticketmaster Australia and New Zealand says, “Every fan has the right to equal access of live entertainment. We’re delighted to be working closely with Dylan Alcott and Get Skilled Access to make sure that real change happens. It is essential that the industry comes together to achieve this and now is the time for us all to find solutions.”

As part of the partnership, Alcott and Get Skilled Access co-founder Nick Morris provided training to 150 Live Nation employees, consulted on tour operations for the upcoming u2 Joshua Tree tour, and addressed 400 venue industry professionals at the recent Venue Management Association Asia-Pacific Congress.

Dylan Alcott OAM, says, “It’s Get Skilled Access and my mission to help people understand disability by driving organisations to be more inclusive. With my passions being sport and music, it’s a game changer to work with Live Nation and Ticketmaster to make live more accessible and inclusive for all. If we can start by getting more fans with accessibility needs to events, not only we will change people’s lives through the power of live but we will improve the industry overall.”

On the ticketing side, Ticketmaster has begun testing an enhanced online booking experience across its channels (website and app) giving fans with accessible needs more flexibility and choice when buying tickets.

You can find our new Accessibility Guide here. It’ll provide you with up to date information on how to book accessible tickets to a variety of events and venues right around Australia. It will continue to be updated as we continue this process.

Find out more about Get Skilled Access here. 

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