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Ticketmaster welcomes a new partnership with West Ham United

Throughout the world, Ticketmaster has a very strong relationship with major sports leagues and teams, which has been further demonstrated by a new partnership with West Ham United, one of the English Premier League’s most famous and popular clubs.

The Hammers are set to move to an upgraded 60,000 seat stadium, Queen Elizabeth Olympic Park, next season and the club has selected Ticketmaster as the ticketing agent responsible for all fan ticketing.

West Ham is an extremely fan-focused club, which is testament to Ticketmaster’s reputation and expertise when it comes to providing football supporters with the very best in products, tools and customer service to provide a seamless and engaging ticketing experience.

Ticketmaster Australia has a very proud association with many of the local A-League clubs. As a global company, Ticketmaster locally can leverage off the sheer size of our worldwide operation to ensure our Australian clients receive the same advanced technology, products and customer service.

Football in Australia continues to go from strength-to-strength and Ticketmaster is very excited to be associated with some of the A-League’s biggest and most successful clubs. Notable examples include Melbourne Victory, the Western Sydney Wanderers, Newcastle Jets and Perth Glory.

Through our exclusive venue contracts, Ticketmaster provides ticketing services for five of Melbourne Victory’s blockbuster matches at Etihad Stadium, including at least one Melbourne Derby each season. Our relationship also extends to Perth Glory home matches at nib Stadium as well as Newcastle Jets games at Hunter Stadium.

Ticketmaster has enjoyed a very positive relationship with the Western Sydney Wanderers through their home ground, Pirtek Stadium, and we have just been selected to provide ticketing services for all Wanderers home matches at Spotless Stadium. The club is re-locating while Pirtek Stadium undergoes a major refurbishment and Ticketmaster is excited to continue the positive relationship with the Wanderers when they venture to Spotless Stadium for the 2016/17 season.

As well as event ticketing, Ticketmaster’s membership and CRM platform, Archtics, provides services to both the Wanderers and Newcastle Jets. Archtics is Australia’s premier membership offering and allows the two A-League clubs to generate new members and renew existing ones.

Additionally, the platform gives the clubs a sophisticated CRM tool that allows the Wanderers and Jets to communicate with members seamlessly and effectively.

Ticketmaster is committed to remaining at the forefront of the sports ticketing industry and our UK counterpart’s new partnership with one of the Premier League’s powerhouse clubs will assist us to do this. The experience gained from working with some of the world’s major clubs, leagues and venues allows the local Ticketmaster team to explore new initiatives and ideas and provide top-level service to our partners in Australia.


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